What is Internet Explorer Enhanced Security Configuration ?

 Problem

User launches any 'standard report' (also known as 'system report'). User receives popup message from Internet Explorer. After clicking 'close' the report tries to run, but does not complete.

Internet Explorer

Content within this application coming from the website listed below is being blocked by Internet Explorer Enhanced Security Configuration.

Resolving The Problem

Fix

Disable Microsoft Internet Explorer Enhanced Security Configuration (MS IEESC) entirely (on the Citrix/Terminal server).

Steps:

The following steps are based on Windows 2012 R2. They may need to be modified slightly for different Windows versions.

1. Ensure no users on the Terminal Server

2. Logon to the Terminal Server as an administrator

3. Right-click on 'Start' and choose 'Run'

4. Type the following: ServerManager

4. In the top left of the left-hand Window, click "Local Server"

5. In the right-hand Window, next to "IE Enhanced Security Configuration" click on the 'On' item:

6. (Optional) Inside the section "Administrators", modify the option to 'Off'

7. Important: Inside the section "Users" modify the option to 'Off':

8. Click "OK"

9. Reboot server.

IMPORTANT: It has been seen several times that the problem can occur even if the current settings are both 'Off'. In this scenario, the solution is to toggle the configuration by performing the following steps:

1. First enable Microsoft Internet Explorer Enhanced Security Configuration (MS IEEC)